Lead IT Operations Fintech (80-100%)

Permanent employee, Full-time · Zug

Your mission
​Join JAROWA as a Lead IT operations - we are looking for a tech person that is looking ​to build up leadership experience in a ​managing function while still being operational & hands-on... making sure that our IT Operations ​work smoothly!

This means your ​responsibilities are:

  • Hands on IT Operations engineer with responsibility for a small team
  • Ownership of IT 3rd level support and work with JIRA ticketing system meaning...
    ... taking care of 3rd level support requests, resolve the ticket directly or triage it with internal teams
    ... working closely with 2nd level support and make sure SLA’s are met
  • Ownership over the operations of our cloud infrastructure (MS Azure), tasked with all aspects of keeping it up and operating in an optimal and reliable manner, meaning...
    ... monitoring cloud infrastructure and supporting with issues
    ... maintaining cloud infrastructure (E.g. certificate upgrades …)
  • Ownership for the JAROWA workplace (Windows environment, Office 365), meaning...
    ... maintaining workspace security management concept and continuously improve it
    ... cooperating with other engineers to provide stable and secure workspace for the team within and external to JAROWA
    ... managing the full lifecycle of new and existing hardware & contacting third-party vendors about equipment purchase and management
Your profile
  • Education in Information technology, Computer Science, Computer Engineering, or related experience
  • 2+ years of experience in related field
  • Strong communication skills & team player
  • Likes working in a dynamic environment
  • Good understanding of monitoring tools, ticketing and documentation tools (Jira, Confluence)
  • Experience with scripting and automation (PowerShell, Python, Bash or other) is a plus
Why us?
  • A dynamic team in Italy, Switzerland, Germany, UK and other countries (see also here)
  • An open and uncomplicated corporate culture
  • The opportunity to work with well-known insurance and property management companies
  • A growing international environment
  • Extensive opportunities for development and creativity
  • Attractive remuneration
About us
Yarowa is a young and  dynamic fintech company whose success is based on a unique digital B2B platform  business model. The Yarowa Ecosystem provides our customers with highly efficient digital processes and digitises the orders of insurance companies, real estate management companies and other organisations.
Today we have operations in Switzerland, Germany, the UK and Italy and we continue to grow internationally.

Your application!
We appreciate your interest in Yarowa. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at hr@jarowa.group.

Please upload your CV, recent certificates as well as a brief cover letter (in total max. 20 MB).

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